Terms & Conditions
Terms and Conditions for Hayley Morgan Therapy
Effective Date: September 2025
Review Date: September 2026
1. Introduction
These Terms and Conditions govern your use of this website and any counselling services provided by Hayley Morgan Therapy. By accessing the site or engaging in therapy, you agree to these terms. If you do not agree, please refrain from using the site or services.
2. Use of Website
This website is intended for general information about counselling services. You must be 18 years or older to engage in therapy. You agree not to use the site for unlawful, harmful, or disruptive purposes.
3. Counselling Services
Services are provided by qualified practitioners in accordance with the British Association for Counselling and Psychotherapy (BACP) Ethical Framework Sessions are delivered online, or by telephone, depending on suitability and availability.
A signed counselling agreement will outline session structure, confidentiality, fees, and cancellation terms.
4. Confidentiality
All personal information shared during therapy is treated as confidential.
Exceptions include risk of serious harm, safeguarding concerns, or legal obligations.
Any sharing of information with third parties (e.g. GP, other professionals) will require your explicit consent unless legally required
5. Data Protection
Your personal data is handled in accordance with the UK GDPR and our Privacy Policy
A signed counselling agreement will outline session structure, confidential
We do not share your data with third parties without your consent, unless required by law
6. Cancellation Policy
We understand that circumstances change. To maintain fairness and availability:
Notice Period: Please provide at least 48 hours’ notice to cancel or reschedule.
Late Cancellations: Less than 48 hours’ notice may result in the full session fee being charged.
Non-Attendance: Missed sessions without notice will be charged in full.
Therapist Cancellations: If your therapist cancels, you’ll be offered an alternative appointment at no cost.
Repeated Cancellations: Frequent cancellations may lead to a review of the counselling arrangement.
7. Intellectual Property
All content on this website (text, graphics, downloads) is owned by [Your Practice Name] unless otherwise stated.
You may not reproduce or distribute content without written permission.
8. Website Availability
We aim to keep the website secure and accessible but cannot guarantee uninterrupted service.
9. External Links
This site may contain links to third-party websites. We are not responsible for their content or privacy practices.
10. Limitation of Liability
Website content is for general guidance and does not replace professional counselling.
We are not liable for any loss or damage resulting from use of the site or services.
11. Changes to Terms
These Terms may be updated periodically. Continued use of the site or services implies acceptance of any changes.
12. Contact
If you have questions about these Terms and Conditions, please contact us at
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